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Get your questions answered quickly and conveniently through our completed
FAQ page. Find your product from left column to see all the available
solutions.
| .DV-36,
MPEG-1 Digital Player |
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1. |
Q: |
I have
inserted the SMC and I have connected the unit but when
I power everything up there is no audio or video? |
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A: |
Be sure that the SMC has been
inserted correctly. The metal contacts should be facing
the control board, if the DV-36 is enclosed in a housing
face away from the second memory module that holds a second
SMC, or away from its empty slot.
OR
The power may have been connected before the SMC was inserted.
Please remove the power, insert the SMC properly, and replace
power. The unit is designed for "Auto Run" on power up and
if there is no card when the power is connected then it
won't function properly. |
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2. |
Q: |
I have
the proper Smart Media Cards (128MB) but they don't work.
Why? |
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A: |
Occasionally 128 MB SMC's will
not work properly with the DV-36 due to bit errors within
the cards. MedeaWiz recommend using certified Smart Media
Card's from MedeaWiz. |
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3. |
Q: |
How
do I control the audio volume? |
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A: |
The volume can be controlled
by adjusting the amplifer that drives the speakers. |
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4. |
Q: |
How
do I change tracks? |
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A: |
Use the touch screen, otherwise
you can use the optional control keypad (DV-36K) to change
tracks. Tracks will change to next track automatically at
the end of each clip. |
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5. |
Q: |
How
do I copy video clips to a Smart Media Card? |
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A: |
Use MedeaWiz’s DV-36P Smart
Media Card Programmer to put the video clips with extension
“.mpg” onto a Certified Smart Media Card in
order to play on DV-36. |
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| .DV-36P,
Smart Media Programmer |
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Q: |
Why
is my card not recognized on DV-36P program? |
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A: |
This happens to computers
that are running on Windows 2000/XP operating systems.
Click here to read the completed
details on Windows 2000/XP installation |
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| .DV-3664,
6.4" LCD All-in-One Player |
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1. |
Q: |
How
do I play a video? |
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A: |
Simply insert
a Certified Smart Media Card with MPEG-1 VCD format video
clips on it to the DV-3664 and plug in the power. |
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2. |
Q: |
How
do I control the brightness, contrast, color, and tint
of my LCD display? |
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A: |
The controls
in the back of the DV-3664 can control these properties
of the LCD display. |
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3. |
Q: |
How
do I control the audio volume? |
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A: |
The controls in the back
of the DV-3664 control volume, speaker on/off, and auto-mute
options. |
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4. |
Q: |
How
do I change tracks? |
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A: |
Use the touch screen, otherwise
you can use the optional control keypad (DV-36K) to change
tracks. Tracks will change to next track automatically
at the end of each clip. |
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5. |
Q: |
How
do I copy video clips to a Smart Media Card? |
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A: |
Use MedeaWiz’s DV-36P
Smart Media Card Programmer to put the video clips with
extension “.mpg” onto a Certified Smart Media
Card in order to play on DV-3664. |
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6. |
Q: |
How
do I see how many tracks are recorded on the Smart Media
Card? |
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A: |
Use MedeaWiz’s DV-36P
Smart Media Card Programmer in order to see the tracks.
Manage the contents on the card easily with the included
software. |
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|
.DV-66
MPEG-2 Digital Video Player & DV-66104, 10.4" LCD All-in-One
Digital Player |
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| 1. |
Q: |
Do
you update customer logo screen if requested? |
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A: |
1) The update process is the same as it
is for us to update firmware in ES6420.
2) However, you are required to submit a 720x480 bmp file
or 720x576 for PAL video format to us, our engineer can
compile it into a update file, then send back to customer
or factory programmed for their application.
3) We would suggest only background picture to be submitted.
This prohibits any picture problems. We recommend all
start screen displays for DV-66 a resolution of X720*Y480
pixels and text X: 80~640th & Y: 30~450th.
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2. |
Q: |
Can
DV-66 connect with Plasma TV? |
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A: |
Yes, DV66 can support Plasma TV up to resolution
of 480p. |
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3. |
Q: |
What
is the maximum storage capacity/Time of the MPEG-2 player |
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A: |
Maximum
storage time/capacity is subject to the availability of
Compact Flash Card in the market place. The storage time
of Compact Flash card is as follows: |
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>>
For MPEG-1 (VCD) format: |
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4MB = 23 seconds,
therefore: |
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32MB = approx.
3 minutes |
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64MB = approx.
6 minutes |
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128MB = approx.
12 minutes |
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256MB = approx.
24 minutes |
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>>
For MPEG-2 (DVD) format:
(basically, the data storage of MPEG-2 format is 3 ~4
times of MPEG-1 video format:) |
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128MB = approx
3~ 4 minutes |
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256MB = approx
6~ 8 minutes |
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4. |
Q: |
What
is the maximum MPEG-2 bit rate the player can handle? |
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A: |
MPEG-2 Bit rate
for IBM microdrive application: |
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CBR (consistent bit rate) =
8Mbps |
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VBR (variable bit rate) = average
8Mbps / peak 9Mbps |
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MPEG-2 Bit rate
for Compact Flash card (40X or above) application: |
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CBR = 5Mbps |
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VBR = average 4.5Mbps / peak
5.1Mbps |
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MPEG-1 refers to
CBR only!! |
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5. |
Q: |
The
Ultra II Series cards are thicker than the normal compact
flash cards (5mm. instead of 3.3mm.) - will this be a
problem? |
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A: |
Both Compact Flash
type l and type II can be used for the DV-66 player. |
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6. |
Q: |
What
speed specification of CF card is required for DV66 to
play MPEG-2 video clips smoothly? |
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A: |
We
recommend a minimum of 40X (Ultra high speed) or above
for MPEG applications. |
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ADDITIONAL
NOTES: |
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First, the
MPEG-2 specification bit rate is between 3Mbps--8Mbps.
(If you play the MPEG file in the power DVD or other software,
you can open some OSD function to show this rate on the
screen). For the DV-66, it is refer to the READ rate of
the CF card:
1X speed = 150kbps
For example:
Normal speed 24X CF card = 24X * 150K = approx 3.60MB/s.
High-speed 40X CF card = 40X * 150K = approx 6.00MB/s.
Following the above formula, you may calculate the suitable
Compact Flash card speed for your application.
For a normal resolution video footage, the average bit
rate might be just about 3Mbps to 4Mbps and the peak bit
rate might be just 5Mbps or 6Mbps. Then, a 40X Compact
Flash card will be adequate.
For a high resolution video footage with numerous frame
changes, the average bit rate 5Mbps to 6Mbps and the peak
bit rate 8Mbps-9Mbps. A Compact Flash card of 50X ~ 60X
is needed to play the video program smoothly.
For the DV-66 MPEG-2 player Compact Flash card programming,
we have 3 recommendations for our customers:
1. Use 40X or above CF card for normal video program.
2. Edit the video program at the setting of average around
bit rate 4Mbps~4.5Mbps.
3. Edit the video program at the setting of peak bit rate
to be under 6Mbps.
For more product info about DV-66, please kindly refer
to the web page: http://www.medeawiz.com/products/Dv66.htm
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7. |
Q: |
DV66
NTSC/PAL auto-detection |
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A: |
Refer to the DV-66
player specifications for NTSC/PAL auto-detection capability.
Player will auto-detect the programmed file and display
in an NTSC or PAL format automatically. Note: Monitor
with NTSC or PAL capability is needed for proper viewing.
Refer to system setup examples:
NTSC
>> DV66 -- NTSC/PAL auto detection
>> program file on CF card -- NTSC
>>Display
unit (monitor/LCD/TV) -- either NTSC/PAL auto-selection,
or NTSC system
PAL
>> DV66 -- NTSC/PAL auto detection
>>program file on CF card -- PAL
>>Display unit (monitor/LCD/TV) -- either NTSC/PAL
auto-selection, or PAL system
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8. |
Q: |
VGA
output |
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A: |
To switch the AV
and VGA output of DV66, please refer to the following
methods:
1). External switch -- Use DV66F function selector
User could connect DV66 player with DV-66F function selector
to change the DV66 default setting, see below:
DV66 Default Setting -- AV out / OSD off / Repeat mode
Functions options re-set by DV66F --
• VGA
or AV (Composite video) output
• OSD On or Off
• Menu or Repeat mode
Regarding detailed spec information of DV-66F, please
refer to DV66F manual: http://www.medeawiz.com/download/Userguides/DV66F_spec.pdf
2). Internal switch (DV66B on board selection) --
for switch the VGA/AV mode on DV66 board without DV-66F
function selector
We had soldered a tact switch on the DV-66 PCB. User
has to unscrew and open the DV66 plastic housing and
you will see a tact switch near the U15 IC (see attached
"DV66B AV_VGA on board selection.pdf" file
about the location).
3). Command modification -- RS232 TTL signal
reference: DV66 RS232 TTL interface difinition.pdf"
you also could switch the AV/VGA mode by modify the
command of RS232 TTL signal, you could refer to the
pdf file name "DV66 RS232 TTL interface definition"
we offered on 3/1/2004, the RS232 command for VGA/Video
is as below:
RS232 Code (Decimal) - 227
RS232 Code (Hex) - E3
IR Key code - 27
Content - VGA/Video
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9. |
Q: |
DV66
VGA output spec (resolution) request |
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A: |
>> VGA mode
/ NTSC output
Resolution: 640 x 480
Horizontal Freq: 31 kHz
Vertical Freq: 60 Hz
>> VGA mode / PAL
output
Resolution: 640 x 480
Horizontal Freq: 31kHz
Vertical Freq. 50Hz (49.9Hz)
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10. |
Q: |
DV66
Response Time |
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A: |
From pressing a
button or issuing a serial command – within 1 second |
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11. |
Q: |
DV66
Audio / Video file resolution |
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A: |
MPEG-1 (VCD)
: bit rate 1.8Mbps ~3.3Mbps resolution 352 x 240
MPEG-2 (SVCD): bit rate 3Mbps resolution 480 x 480
MPEG-2 (DVD): bit rate 3Mbps~8Mbps , resolution 640
x 480 |
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12. |
Q: |
DV66
Quality of VGA & Video single |
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A: |
The Image resolutions
and frame rate for VGA and Video single is as below:
VGA output: max. 640 x 480/ 60Hz for both NTSC/PAL
Composite Video: NTSC/60Hz/505 lines; PAL/50Hz/625 lines |
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13. |
Q: |
DV66
& 66104 --How do you transfer the video clips onto
the flash cards? |
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A: |
To ensure the
file quality of MPEG file, we recommend contacting your
local multimedia studio for professional assistance to
transfer the video clips to MPEG-1 or MPEG-2 file. Or,
you may purchase a video capture box to capture the video
clips to MPEG video format. The file quality will not
be ensured.
Then, you may utilized any Compact Flash Card Reader for
card programming.
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| .DV-6664,
6.4" LCD All-in-One Digital Player |
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| .DV-6625,
Multi-Format Digital Player |
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1. |
Q: |
Why
does the picture look like it is shaking on the 2.5" TFT
LCD? |
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A: |
This is most
likely a contrast and color issue; please adjust the controls
on the right panel of the player until the colors are
such that the vibration is eliminated. |
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2. |
Q: |
When
I push button, including power, nothing happens. Why? |
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A: |
Be sure that
the Lock Function on the right panel is disengaged and
in the "Unlock" position. |
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3. |
Q: |
I
adjust the volume in the unit but I still cannot hear
a sound. Why? |
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A: |
The unit does
not come standard with a built in speaker, the volume
controls the level of Audio-Out volume. |
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4. |
Q: |
In
PC mode my PC doesn't recognize the DV-6625 or any of
its drives. Why? |
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A: |
Be sure to
turn the power on to your DV-6625, if the power is off
the computer will not be able to make a connection. |
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5. |
Q: |
In
TV Mode the error message "JPEG NOT SUPPORTED" pops up,
but it is a JPEG and there was no problem loading the
file in PC Mode. |
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A: |
The player
cannot read and play JPEG files whose image properties
are "In-Progress," (this may be a file designed or generated
in Photoshop or other graphic program) please open file
in a generic photo editor and resave it as a standard
JPEG. |
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| .DV-8802,
Industrial Mini PC |
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| 1. |
Q: |
What
are the Min./ Max. operating voltage range of this unit? |
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A: |
Output voltage within 11.4VDC ~ 12.6VDC,
for load step 1.5A to 5.0A on the output. S/R = 0.05A/uS,
100Hz & 1KHz 50% duty.
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2. |
Q: |
What
is the maximum power requirement of this unit? |
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A: |
DC output is 12V/5A Max = 60W maximum. |
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3. |
Q: |
What
is the recommended operating temperature range of DV-8802? |
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A: |
Temperature
range: Operating = 0 to +40 deg.C
Storage = -20 to +65 deg.C
Humidity: Operating = 20 - 80% RH, Non-condensing
Storage = 10 - 90% RH, Non-condensing
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| .DVD-2000,
Industrial DVD Player |
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| 1. |
Q: |
What
protocol is needed drive the player via the I/O port using
the external remote keypad? |
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A: |
The protocols utilized are RS-232C or RS-232TTL
level (switchable), Baud rate 4800, n. 8, 1. Protocol
commands available upon request.
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2. |
Q: |
Do
you offer a rack mount bracket for the DVD players?
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A: |
At this time, we do not offer this as a
standard accessory. |
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3. |
Q: |
What
is the output VGA resolution and frame rate when playing
a PAL or NTSC DVD? |
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A: |
The
available resolutions and frame rates are listed below:
Max. VGA NTSC/ PAL output: 640 x 480/ 60Hz
Component Video: 480i / 480p
Composite Video: NTSC/60Hz/505 lines; PAL/50Hz/625 lines
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4. |
Q: |
Can
any computer-monitor be connected to the VGA-Output or
are there restrictions? |
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A: |
You
may connect the DVD-2000 VGA output to any computer monitor
that support resolutions 640 x 480 / 60Hz |
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5. |
Q: |
What
is the Composite video resolution specifications for DVD-2000
players? |
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A: |
Component
video: 480i / 480P.
Composite video: NTSC /60Hz/ 525 lines. PAL/50Hz/625 lines.
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6. |
Q: |
How do you switch from NTSC to PAL and visa versa ? |
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A: |
The
DVD-2000 can support 5 video modes with auto disc format
sensing capabilities. The following are the supported
video formats:
NTSC, PAL, PAL 60, PAL M.
NOTE: If your monitor supports NTSC/PAL auto-switchable,
we can setup at "AUTO" mode, then both the NTSC
and PAL DVD can be played normally.
The following are instructions to setup the desired video
output mode:
1) Power the player with no disc inserted OR you may have
the unit’s tray "OPEN".
2) Select the "SETUP" button on the remote controller,
it will display the following "Language", "Video",
Audio" "More Aud', "Parental" modes.
3) Press the "RIGHT" button from the directional
keypad, select "Video" mode and press "Enter".
4) Select the "DOWN" arrow button to select
the "TV system" mode and press "Enter".
This will display m modes of "NTSC", "PAL",
"PAL 60", "PAL M", or "AUTO",
for selection.
5) Press the "UP" or "DOWN" arrow
button to make your selections followed by the "Enter"
button to confirm your selection.
6) To confirm your selection, press " SETUP"
button again to exit setup menu.
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7. |
Q: |
What
are the digital output specifications? |
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A: |
44.1~192
kHz, 16~24-bit Linear PCM output, COAX. |
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